A Manager and staff who care for you like family
Our training and the values we imbue into our staff is something very unique to Southlands and regularly praised by the Care Quality Commission and all visitors to our Home.
You’ll find all our staff are professional, attentive, passionate and very kind; And while we treat care as our professional duty – we encourage a unique sense of family, fun and banter between our staff and residents.
We invest heavily in in-house and external training – with programmes based on the Social Care Institute of Excellence.
As a smaller home, all our staff to really get to know our residents. This is also why, unlike other homes, there’s no staff room and why we encourage our staff to join in on activities. We want our Care Assistants to mix at all times.
Our managers too are key to the service and they meet with every resident weekly and do at least one shift on the care floor every week to make sure they stay close to the care.
A Partnership with Family and Friends
Many family members worry about the loss of input to their loved one’s care upon joining a care home.
We see care as being a partnership between you, the Home and Family, so we make every effort to involve your Family as part of a three-way process in your care.
Family members are given plenty of opportunities to take part your care. With your consent, they can enjoy unrestricted access to the Home, regular updates with staff and management and private appointments with our staff regarding your care whenever necessary.
A vibrant place to be, with a range of activities
At Southlands, you’ll never be bored or lonely.
Although many residents who join us are initially shy, they quickly rise to discover a renewed energy, through our varied and interesting activities and also through our approach to care that always supports our residents to join in.
We consider activities not just the business of our Activities Coordinator. Our Care Assistants also spend valuable one-to-one time with residents – playing games, joining on outings or just having a chat.
Scheduled activities are held twice a day such as visits from the local pre-school, music afternoons, bingo, quizzes, animal therapy, light exercise sessions and live music entertainment. We also organise special outings to cafés, shops and restaurants around the area.
We maintain strong links with the local community and our residents are often invited to charity and local church events.
Living with Purpose
While some of our residents join and just want a place where they can be safe and enjoy the amenities, many benefit from our Living with Purpose scheme.
Contributing to things such as the running of the home or fundraising for charities or local concerns has been shown to provide benefits to the emotional and physical wellbeing
A traditional menu with new experiences
Food is one of life’s pleasures.
As such, our menus include a combination of traditional and non-traditional dishes designed to satisfy all tastes, home-cooked with nutritious ingredients that are delivered twice each week.
If you like a tipple, red and white wine is available to pair with your meal.
We have also developed Tasty Tuesdays and Fun Fridays, where residents can sample dishes from around the world that they may not have otherwise tried, such as mini-Mexican tacos, Indian Lamb Samosas or Chinese Spring Rolls.
We provide these as sample dishes rather than main meals and often find our residents discover new foods they never knew they liked. The most popular ones find their way onto our main menu
If there’s something you’ve always wanted to try, just ask!
A relaxing, personalised bedroom, centred around you
We want your bedroom to be a home-from-home and encourage you to personalise it to make it your own.
Each room is lovingly decorated in cool, calming tones and designed to help you relax.
Available in-room facilities include:
